An osCommerce user experienced repeated timeouts when trying to log into the application to customize their website theme. They were unsure whether the issue was due to a system glitch or a problem with their own computer.
osCommerce Support Team's Solution:
- When making the first changes to a theme, the system automatically creates a backup.
- This process may cause temporary timeouts.
- Waiting for the backup to complete before continuing can resolve the issue.
The user followed the suggested solution, successfully logged in, and continued customizing their theme.
! When making theme customizations, be patient during the initial changes, as the system may create a backup. If you experience timeouts, wait a few moments and try again. Keeping your browser and system updated can also improve performance. For a smoother experience, regularly back up your work and check osCommerce support resources for troubleshooting tips.
