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A user encountered an issue while working on their homepage in osCommerce. A pop-up message repeatedly appeared, stating:
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The user reached out to the osCommerce support team to understand and resolve the issue. The issue seemed to be related to a conflict with the ProductsPropertiesFilter app installed on the website. Initially, the user was unaware of the need to manually check for updates to their apps. |
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Our Diagnostic Process:
After the user replaced the indicated file, the error no longer appeared, and the issue was successfully resolved. |
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This case highlights the importance of keeping apps updated and ensuring that any issues with third-party extensions are addressed promptly.
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