Success Case: Resolving Attribute Value Creation in osCommerce
A customer faced an issue while setting up a new store with osCommerce 4.14.63473. They were able to add option names correctly but encountered a problem when trying to add option values. According to the documentation, double-clicking the option name should allow them to add values, but this action only collapsed the attribute name list into ellipses. The customer tried different browsers (Chrome, Edge, and Firefox), but the issue persisted. |
|
Our support team explained the correct steps to resolve the issue:
For more details, we directed the customer to the official documentation page on Managing Attributes. |
By following these instructions, you can add attribute values successfully, ensuring the correct setup of product attributes in your store.