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A user reached out with a question about adding images to a submenu in osCommerce 4. They were looking for guidance on how to display an image within a submenu item but encountered some difficulties during the process. “How can I show an image in a submenu item in osCommerce 4? Please help me.” |
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The osCommerce support team advised that when adding or editing a category or subcategory, users can upload a menu image directly. We provided a helpful screenshot to illustrate the process and mentioned that it’s essential to configure the builder in the menu widget to display the image at the desired menu level.
Despite following the instructions, the user reported that the image wasn't uploading as expected. They uploaded the menu image, but it failed to display. |
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Upon reviewing the user’s screenshot, we noticed they were trying to make the changes on a demo website. We informed them that modifications, including image uploads, are not permitted on the demo version of the site.
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This case highlights the importance of understanding platform limitations, particularly when using demo environments. By recognizing this, users can avoid common pitfalls and proceed with changes on their live or development sites, where the full range of functionalities is available.
If you encounter similar issues or have questions about your osCommerce installation, feel free to reach out to our support team for personalized assistance!
