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A customer inquired about the FREE SHIPPING module, expressing the challenge of requiring customers to pay shipping when purchasing "Donation" or "Contributions" products. They found a "Free Shipping" option in the system, but it was only available for offline shipping and wanted to know how to apply it for online sales. Additionally, they sought to limit the free shipping to specific categories, such as "Contributions," without affecting all products in the store. |
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Our support team clarified that free shipping functionality is included in the initial osCommerce version, and offered two solutions to address the customer's needs: 1. App Promotions: This app allows creating a free shipping promotion for selected categories, such as "Contributions."
2. App Product Ignored Shipping Methods: This app enables disabling existing shipping methods for specific products, giving full control over which items qualify for free shipping. |
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By using these solutions, you can successfully limit free shipping to the "Contributions" category, avoiding the need to offer it for all products, while ensuring a smooth checkout experience for customers purchasing donation-related items.
